Wednesday, November 26, 2008

The upside of uncertain times

These uncertain financial times have seen a real change of pace in this state and while the news definitely isn’t all good, it isn’t all bad either. Opportunities are certainly opening up for us at Realmark.

As an employer, things have really changed for us in the past four to six weeks. Previously and during boom time it was so hard to find good help. Many job seekers had this feeling that there was always more money or more benefits on offer and many followed cash, rather than the best career prospects. Don’t get me wrong, this does not apply to everyone, but it was very noticeable trend for most employers.

Today things are different. When we recruit we find we have much more choice when it comes to candidates, which gives us a far higher chance of finding the quality we seek. I see this as a massive time of opportunity for us. Realmark is going to continue to work hard to find the right people and build a premium team, not just the best agents, but the also best support and administration staff. We have even brought a full time HR manager on board to help us achieve this.

We are very lucky to already possess some of the best people this business has to offer, but there are gaps that need to be filled and now is the time. Our people are our biggest asset, and the right team means better results for our clients, which is the key to our success. We have always worked hard at being an employer of choice and we will continue to do so.

I think this is an important part of any business, making the most of all situations. Don’t get wrapped up in the hype around the financial crisis and miss opportunities because it’s true, there is an upside to everything. You just need to find it.

Check out our site dedicated to careers in real estate www.careersinproperty.com.au

Friday, November 14, 2008

Lessons Learnt

In October last year, Realmark took a large step into the unknown. Realmark separated from a franchise association and launched itself as its own brand. At the time we knew that the rebrand and repositioning was the right thing to do, but it didn’t make it any less scary.

What this experience really did highlight for me was that despite being in the industry for over twenty years, there was still plenty for me to learn. So today I am going to talk about some key things I have learnt during this process. Which is not so much a story about the real estate industry but business as a whole.

1. Everyone has to believe in the brand, not just you.

I think an easy mistake that can be made when creating an identity for a business is thinking that the brand is something that only has to work externally. It is so important to make sure the brand works internally, because your team members on the front line need to understand that it is more about the values behind the cosmetics of a brand. Everyone has to believe in it to be able to apply what it presents.

2. Don’t be overly optimistic.

There is nothing wrong with a bit of optimism here and there, but when you’re making big changes to a business being too optimistic can blind you to some of the warning signs that perhaps things are not going to plan and therefore they go on too long and become big issues.

It’s not about thinking the worst, it’s about being honest with yourself.

3. Never forget about the basic fundamentals of business.

While things may be changing in your business, the basic fundamentals of business don’t change so make sure you continue to apply them to everything you do. Don’t make ego based decisions. Make strategic decisions based on good practice and providing better value to your employees and your clients.

4. Have “non anxious” leadership presence.

Often people feel that being a good leader is about coming across as busy, energetic and motivated, but in times of change this can come across as an ‘anxious’ presence, which is far from motivating for those who work for you. It actually makes you seem uncertain, almost without direction and your team want to know that you are in control and therefore capable of making good decision for the business and for them.

5. Don’t be afraid of change, be open to learning and adapt.

Change can be a frightening thing, but it is an important part of business life. In real estate our industry is a moving thing and if you simply refuse to adapt, the industry, the market and the clients are all just going to keep on moving without you.

Also you never know it all, there is always more to learn and ways to grow. Read blogs, talk to people, go to seminars and consult your colleagues. Learn from your mistakes and your successes. Be honest with yourself.

Looking back the past year has been very challenging, but it has also been a very important and exciting chapter in Realmark’s business evolution. As we hoped, Realmark has grown significantly and we are achieving great results.

But I still have plenty more to learn.

Tuesday, November 11, 2008

first mover advantage

It is funny how people always feel so much more comfortable in a crowd. It’s human nature to want to run with the herd and the world of real estate is no exception. What people don’t realise is that finding the courage to go against the herd is often how the best and most successful decisions are made.

Right now my agents are seeing plenty of potential buyers at home opens and they are also seeing plenty of buyers who know they have found the right home. Yet many of them are so reluctant to make a move and make an offer because no one else is buying.

There are an amazing amount of things wrong with this mentality, why do people instinctively want to buy when everyone else is buying, when there is competition galore, negotiation opportunities are few and prices are up?

So my message to buyers out there is this, seize the first mover advantage. Today there is so much choice, limited competition and affordability has made a come back. So if you’re ready and have found the perfect home make an offer, know what you can afford and offer it. Sellers today are willing to negotiate and whatever you do, don’t sit and wait for the crowd to start buying because once the herd catches on its almost too late. I know that this isn’t the most comfortable thing to do, but it truly is the key to success in property.

Although there may be some price fluctuation remaining in the market, the advantage of moving now will out weight any short term movements in purchase price.

Go about things a little differently, go against the herd and get a good buy now.